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Posted

I have installed trail pack of Total security and I do not see option to disable/change firewall settings.

Support page of Kaspersky says "go to Managed devices" and I see no option for that.

 

Thanks.

Flood and Flood's wife
Posted (edited)

Hello @Nutan

Welcome!

Open KTS, select Settings⚙, in the Protection list, scroll down, select Firewall, toggle Firewall OFF, select Save, select Yes to confirm the action:

image.thumb.png.dc1ce1621a94a851f82ac3ab15d5fa21.png

  • Also, in the KTS GUI, at the top righthand corner of any window, the  represents HELP, selecting the  will open the Online Help specific to the window.

Thank you?

Flood? +?

Resource: KTS, Firewall

Edited by Flood and Flood's wife
  • Like 1
  • 1 month later...
Posted

Hello!

To click save and disable the firewall it asks me to type in the username and password and the correct details just don't work. "Incorrect username or password or insufficient rights to perform this operation"
Any idea?

Flood and Flood's wife
Posted
3 hours ago, Pablito said:

To click save and disable the firewall it asks me to type in the username and password and the correct details just don't work. "Incorrect username or password or insufficient rights to perform this operation"

Hello @Pablito

Welcome!

At some stage, the Kaspersky application default password may have been enabled; before doing the firewall steps, use Kaspersky’s password reset tool, KLPAR, follow the instructions carefully = including step 5, running (your) computer in Safe mode - How to start your PC in Safe Mode

Thank you?
Flood?+?

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