How to check database time stamp for android app?

[K0908]

Does anyone know if there is anyway to check if the database of android app is up to date? Long time ago it shows the time stamp of database when the ban went effective, so we know it has not been updating. But later I believe they removed label. So how do we know when it was last updated? USA user.

Thanks.

[nexon]

Hello, 

Click on this bell, then you will see databases date and time.

 

[K0908]

Hi Nexon,

There is nothing useful here.

 

[Flood and Flood's wife]

20 hours ago, K0908 said:

Does anyone know if there is anyway to check if the database of android app is up to date?

Long time ago it shows the time stamp of database when the ban went effective, so we know it has not been updating.

But later I believe they removed label. So how do we know when it was last updated?

USA user.

 

1 hour ago, K0908 said:

There is nothing useful here.

 

Hello @K0908, 

Thank you for posting back!

Where is the *current* software installed from? 

(ioe) the updates are not happening automatically thru Samsung but are thru Huawei & as (you're) in the USA it may be necessary to use the Huawei app store & possibly a VPN, read: How to download Kaspersky applications on Android and iOS

Thank you🙏
Flood🐳+🐋

Resource:

Guide on Kaspersky software availability in the United States, Database update and connectivity to Kaspersky Security Network (KSN) cloud service

Edited Monday at 06:41 AM by Flood and Flood's wife
grammar

[K0908]

I installed thru apk directly. Why does it not showing database time stamp?

Even it is banned in US, it should at least show the time stamp.

[Flood and Flood's wife]

4 hours ago, K0908 said:

I installed thru apk directly. Why does it not showing database time stamp?

Even it is banned in US, it should at least show the time stamp.

Hello @K0908, 

Thank you for posting back!

1. We installed the APK to verify (your) claim, the APK we installed has the information. 
2. Check DB update settings?
3. Either (your) install is not as per requirements OR, possibly a device issue OR something else, you may wish to reach out to Kaspersky for assistance, follow the guide below:

         

• Please log a request with Kaspersky Customer Service, https://support.kaspersky.com/us/b2c/us#contacts  - on the support page, select Email, fill in the template as shown & provide a *detailed history*

Please share the outcome, with the Community, when it's available?

Thank you🙏
Flood🐳+🐋

Edited Tuesday at 01:04 AM by Flood and Flood's wife
grammar

[K0908]

Hi,

I tried again, and it still does not show db time. Re-downloaded apk file from https://support.kaspersky.com/common/beforeinstall/16085#block1

 

Filed a ticket for tech support. Thanks.

Edited Tuesday at 10:48 PM by K0908