How do I enable anti-banner for the 2nd time on iphone (There is no "Anti-banner" on the home screen of the kaspersky app)

[pok]

Anti-banner doesn't show up on the Kaspersky's home screen. 

I was able to use anti-banner for the first time, but I cannot use it now.

 

I enabled both "kaspersky anti banner and "kaspersky safari extension" on safari settings. 

However, there is no Anti-banner on the home screen of the kaspersky app.

I also searched it for other places in the app, but still cannot find it.

So I cannot use it.

 

I'm using iPhone iOS 18.6.2

Kaspersky premium subscription is active

7 minutes ago, pok said:

 

I'm using iPhone iOS 18.6.2, 

 

and　"VPN & security by Kaspersky"

[Berny]

@pok Welcome.

11 hours ago, pok said:

Anti-banner doesn't show up on the Kaspersky's home screen. 

This could have been a known temporary license problem 🤔 ?

Please try this :

1) iPhone Settings → Safari → Extentions

Spoiler

2) Iphone Settings → Kaspersky → Home (Configuration takes some seconds , please don't cancel !)

Spoiler

 

[pok]

Thank you for your reply Berny. I checked the setting again.

But on the home screen, I only have "Security scan", "VPN", "data leak checker is unavailable", "Wi-fi security check" and "secure QR scanner".

There is no "Anti-banner".

[Berny]

@pok You are welcome.

Above screenshots have been generated on a Dutch version ,
i am running as well on another iPhone the English version with following available options :

• Security Databases
• Security Scan
• VPN
• Safe Money
• Phishing & Malware filter
• Anti-Banner
• Private Browsing
• Smart Home Monitor
• Safe Kids
• Social Privacy
• Data Leak Checker
• Password Safety
• Wi-Fi Security Check

Which version are you running , if needed please update on the App Store ? 

Kaspersky Technical Support is suggesting " If needed, try reactivating your license by signing in to your MyKaspersky account and see if the issue persists. Kindly update us on the results. "
⚠️ Also , please disconnect and reconnect the app from My Kaspersky ? 

On my side the problem was spontaneously fixed without any intervention, on all my devices i got prompted with "All limitations are removed " 

If no fix , Kaspersky Technical Support is your best option.