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Hello, I'm not talking about the vpn connection but I have a question about payment. [I keep getting errors in the zip code]

  • Author

I keep getting errors in the zip code part. What should I do?

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  • Author

I keep getting errors in the zip code part. What should I do?

I keep getting errors in the zip code part. What should I do?

Hello @JiHyeSung, 

Welcome!

  1. Does the same problem happen in every browser → Edge Chromium, FireFox, Chrome? 
  2. Do all other Korean zip codes work →  is it just Guro that does not work?
  3. Does 구로구 populate automatically?
  4. Is the entire form in Korean or English? 
  5. Is there any anti-virus software installed → “yes”, what happens if it’s not running?  
  • Contact Support → select Product help → Chat

Thank you🙏

Flood🐳 +🐋

  • Author
  1. Yes, we all have the same problem.

  2. The zip code doesn't work either.

  3.  yes

  4.  I tried both English and Korean, but I can't. 

  5. no

Hello @JiHyeSung, 

Thank you for posting back & the information👌

  • Please contact Support → select Product help → Chat

Thank you🙏

Flood🐳 +🐋

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