Hanging issue while doing remote installation

[Gabriel Boettcher]

Hello, i'm having this error with remote installation on a server. I’ve already rebooted it, but the task still doesn’t finish. What could be causing it?

[Tahmeed702]

On 12/18/2025 at 5:55 PM, Gabriel Boettcher said:

Hello, i'm having this error with remote installation on a server. I’ve already rebooted it, but the task still doesn’t finish. What could be causing it?

"The remote installation completed with an error on this device: Process ... was launched successfully, but could not complete in '3600' seconds. The process hung."

Try with Latest installation of latest keswin version 12.11 , or you may repair the current keswin application following this 

https://support.kaspersky.com/kes-for-windows/12.10/troubleshooting/install/15378#block5

If not solved , please raise a case on https://companyaccount.kaspersky.com/