Group limit

[savasg]

I need group limit on android device. Example : Youtube+Ticktock+Instagram total limit 4 hours. How can i do it?

[Flood and Flood's wife]

Hello   @savasg,

Welcome!

Please tell us:

Age of child?

KSK version?

Is KSK licensed or free?

Please let me know?

Thank you

[savasg]

KSK latest versiyon on android device. Always updated. Child 12 years old.  KSK is licensed. We have been using for 2 years . 

[Flood and Flood's wife]

Hello @savasg,

Thank you for replying.

Android version, choose Settings, scroll to the bottom of the screen, select About Device

KSK version, open (Parent) KSK, select 3 vertical dots, select About. 

I’ve been thinking about the issue you’ve posted, (imo) it’s not possible to allocate applications to a “group” and then configure a time restriction to the grouped applications, however, I would recommend logging a request with Kasperky Technical Support as they may have a solution.

To log a request with Kaspersky Kab, in your MyKaspersky online account:

Choose Create request, fill out the template as per my image (note, I’ve chosen Android 7.1 as I don’t know your Android version)   In Problem description, fill in as much information as possible. Complete the eCaptcha, select Send. You’ll receive an automated email with an INC# number, and then, within 5 business days, a followup email from a member of the Kaspersky Lab Technical Support Team.  You can continue to manage the INC via the MyKaspersky acount or by email.

 

Please keep us updated?

Thank you