Full Scan Task schedule keeps on changing to paused status

[Elmer]

Hi Team,

 

Good Day! 

Can you please assist?  I set a Full Scan schedule that started 11AM earlier.  However, the task keeps on changing to “Pause” status. My version is KES 11.3.0. Thank you so much..

[alexcad]

"Run only when the computer is idling" check box in scan-task properties selected? Then please deactivate this function. 
https://help.kaspersky.com/KESWin/11.3.0/en-US/123523.htm

Regards
Alex

[Elmer]

Hi Alex,

Will try to apply this to our customer. Will keep you posted for any development thank you so much for the support..

Regards,