Format of transferred data does not allow to scan it for threats

[Hooshiar]

 nybody can help me on this log:

Sunday Jun 02,2024, 09:34:23 am User-PC Connection blocked Remote address: 192.168.162.31 Server address:
http : // ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/disallowedcertstl.cab?fcf1b9e3b1d06d3d

Name: CompatTelRunner.exe Application path: C:\Windows\System32 Process ID: 4964 Proxy server selected: 1 Protocol: HTTP Result: HTTP connection with 192.168.162.31 is terminated. Reason: Format of transferred data does not allow to scan it for threats. If you trust this resource, add it to scan exclusions. User: NT AUTHORITY\SYSTEM (System user) hakim Kaspersky Endpoint Security for Windows (12.4.0) 12.4.0.467 Warning Protection Sunday Jun 02,2024, 09:34:23 am

this URL Blocked by Kerio control:

http : // ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/disallowedcertstl.cab?fcf1b9e3b1d06d3d

192.168.168.31 is my Kerio control IP Address

also this log repeated so many time with different process:

RDCMan.exe, mstsc.exe, smartscreen.exe, backgroundTaskHost.exe, wermgr.exe, WINWORD.EXE, AcroRd32.exe, OneDrive.exe, SearchApp.exe, pingsender.exe, iexplore.exe, Video.UI.exe, Microsoft.SharePoint.exe, pcasvc.dll, vscesign.exe, EXCEL.EXE, explorer.exe, CompatTelRunner.exe, WinRAR.exe, SystemSettings.exe, DeviceCensus.exe, lsass.exe, Apowersoft, AppHostRegistrationVerifier.exe, OneDriveStandaloneUpdater.exe, ArcGISConnection.exe, DWWIN.EXE, hppusg.exe, WerFault.exe, FileCoAuth.exe, taskhostw.exe, Solitaire.exe, Music.UI.exe, msiexec.exe

why this happened and how to avoid it?

which component do this?

Best Regards

Edited June 5 by Berny

[Zied]

Hello Hooshiar,

Please collect a GSI report from the computer & send it to technical support :  Please provide a description of the issue.

You can download GSI report tool from this link :

Edited June 6 by Berny