Files inaccessible via Network share between two computers

[Trevb54]

Unfortunately this didn't work for me. I can see and access the other computer but only can see mine from the other computer but no access.

[Flood and Flood's wife]

15 minutes ago, Trevb54 said:

Unfortunately this didn't work for me. I can see and access the other computer but only can see mine from the other computer but no access.

Hello @Trevb54, 

Welcome!

The solution discussed in this topic is not for interactions between computers - please provide more *exact details* of the problem (you) are having & *also* please advise the *name* of (your) Kaspersky software & the *version*, on the Windows Taskbar, *Hidden icons*, select the Kaspersky icon, select About? 

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited October 25 by Flood and Flood's wife
formatting

[Trevb54]

46 minutes ago, Flood and Flood's wife said:

Hello @Trevb54, 

Welcome!

The solution discussed in this topic is not for interactions between computers - please provide more *exact details* of the problem (you) are having & *also* please advise the *name* of (your) Kaspersky software & the *version*, on the Windows Taskbar, *Hidden icons*, select the Kaspersky icon, select About? 

Please post back? 

Thank you🙏
Flood🐳+🐋

Hi, thank you. Both computers are running win 11. One is my wife's laptop which is connected through wifi. Mine is a freshly built desktop running both wifi and Ethernet. My old computer was running win 10 and there were no problems.

On my computer I can see the laptop on the network and can access  the files of a shared folder. On the laptop I can see the desktop but cant access anything that is shared. We have Kaspersky Plus v21.18.5.438 running on both.

I have been over it a million times I even did a fresh install of windows on the desktop to no avail. I have watched so many videos on the subject but I still can't understand why my desktop is inaccessible 

 

[Flood and Flood's wife]

2 hours ago, Trevb54 said:

Both computers are running win 11. Kaspersky Plus v21.18.5.438 running on both. 

One is my wife's laptop which is connected through wifi.

Mine is a freshly built desktop running both wifi and Ethernet.

My old computer was running win 10 and there were no problems.

On my computer I can see the laptop on the network and can access the files of a shared folder.

On the laptop I can see the desktop but cant access anything that is shared.

I have been over it a million times I even did a fresh install of windows on the desktop to no avail. I have watched so many videos on the subject but I still can't understand why my desktop is inaccessible. 

Hello @Trevb54, 

You're most welcome!

Thank you for the information & clarifications!

1. Is this accurate -> all files / folders on the Desktop, are inaccessible via the Network share when access is attempted from the Laptop? 
2. IF Kaspersky is EXITED, do the files / folders become accessible, via the Network share, from the LT to the DT? 
3. In the LT Firewall, Network properties, what is the setting for the WIFI Network Type? 
4. & the *same* question for the Desktop, for WIFI?
5. IF the Network type is changed to Trusted - are the files accessible? 
6. In the Laptop, Kaspersky Reports & OR Windows Events - are there any events that show the issue? IF 'yes', post a *full-screen-screen-print* of the alert - make sure to *include* the *Details* section from the lower portion of the Kaspersky Report window please?
7. in the Firewall are local UDP and TCP services *allowed*?
8. On either computer - is Privacy, Security Settings, Network Settings: Limit traffic on metered connections *enabled*? 
9. In the Registry, what is the Disconnect value set at -> Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters                  

• (IF screen-prints are posted, please hide any sensitive information before posting) 

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited October 25 by Flood and Flood's wife
Added - (1) Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters (2) Limit traffic on metered connections (3) IF the Network type is changed to Trusted - are the files accessible? 

[Berny]

@Trevb54 Hi,

2 hours ago, Trevb54 said:

On my computer I can see the laptop on the network and can access  the files of a shared folder. On the laptop I can see the desktop but cant access anything that is shared. We have Kaspersky Plus v21.18.5.438 running on both.

I realize you that have access to your LAN and that your DHCP settings are correct , 
i assume you also disabled this Kaspersky option ?
 

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