Fatal Error Version 12.8

[Claudio Pelosi]

Hi all, I can't install version 12.8 with netagent 15 on pc with windows 10. I also tried to do comulative update of October as the kaspersky site says, but nothing. What can it depend on.

Version windows 10.0.19045.5555

 

 

[Demiad]

@Claudio Pelosi hello

Try this tool, please https://support.kaspersky.com/13088

[Renan Corassa]

Claudio,
Have you ever had Kaspersky installed on this device before or is this the first time?

[Claudio Pelosi]

is the first time

[Renan Corassa]

Is there any note in the OS event viewer?

[Claudio Pelosi]

Application: Kaspersky Security Center Network Agent - Error 1303. Windows Installer has insufficient privileges to access this folder: C:\Program Files (x86)\Kaspersky Lab\NetworkAgent. The installation cannot continue. Log on as administrator or contact your system administrator.

[Renan Corassa]

https://support.kaspersky.com/kaspersky-for-windows/21.20/troubleshooting/installation/15974

[Claudio Pelosi]

with this link i solved the problem thank you very much