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Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

failed to connect automatically ?

i have a 1 problem. After install and insert activation code, then activate button after my show my email address, connect button click. but /failed to connect automatically/ message displayed. 

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Featured Replies

Hello @Otgonbayar

Could you access "My Kaspersky" accout via Internet Web browser without any problem ? such as chrome or firefox or Edge?

Regards.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.