Error install KESC Kaspersky security Center Network Agent Setup wizard cannot process the internal error internal error restart device.

[flinhares]

Hi KAS Team community,

We are facing this issue to install the Kas in client machine with W7 pro X64, version of installer: Kaspersky Endpoint Security for Windows (12.3.0) (12.3.0.493)
it's occuring the issue to instal the client: Error install KESC Kaspersky security Center Network Agent Setup wizard cannot process the internal error  internal error restart device.

i'v tried to clean all entry in register but continue given the same issue, if someone have the same situation and tried many torubleshoting, please give us some tips.

 

Best Regards 
Merry Christmas by St Claus In Brazil
FLinhares

Edited December 21, 2023 by flinhares
tag

[ElvinE5]

God day

it could be a problem with Windows 7 updates

selecting a few devices for testing try these solutions ...

https://support.kaspersky.com/kis21/212223

https://support.kaspersky.com/common/compatibility/15728

https://support.kaspersky.com/kess/3.0/diagnostics/13727

 

It may be worth trying a manual installation from a "raw" package, this may give more information.

[Hasan ÖZTÜRK]

I get the same error on my windows 10 computer. Why could it be?

[ElvinE5]

4 часа назад, Hasan ÖZTÜRK сказал:

I get the same error on my windows 10 computer. Why could it be?

essentially everything is the same... update the system to the latest patches...