error activation

[thor.elpoderoso.esp.technical]

when I try to activate a device with KES 11.1.1.126 it shows me the error A6440010

We have removed the KES, installed new versions, uninstalled it entirely, support sent me a patch and we could not activate it. I write here in case you can help me

[black bird]

Hi mate I have that problem(error code A6440010 shows up) when I want to run the “Integrity check” Task, does anyone have ever had these problem and how do you solve it?

[DonKid]

Since you have an incident opened with our engineers, please answer in the incident.