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Error 27300 while installing KES 11.1 latest build - mklif.sys driver installation error [Moved]


rzaretskiy

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Nikolay Arinchev
Hi, Please install attached driver manually(RMC ant klif.inf - install) and launch installation once again. Please ley us know about result. Thank you!
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rzaretskiy
Hi Nikolay, doesn't work... driver installation through an error: Where can i check the reason? Regards, Roman
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rzaretskiy
I also noticed warning in Event Log: Ошибка увСдомлСния профиля ΠΎ событии Load для ΠΊΠΎΠΌΠΏΠΎΠ½Π΅Π½Ρ‚Π° {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB}; ΠΊΠΎΠ΄ ошибки See Tracelogging for error details. update - this is not relevant; i've fixed the error with tail service, but both KES installation and driver installation still failing
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Nikolay Arinchev
Please install attached rdriver as described above and re-launch installation process.
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rzaretskiy
Dear Nikolay, mklif driver installation raises the same error: it asks for klif.sys driver so i put previously provided klif driver to the same folder, but result is the same. also i noticed that files klflt.sys and klif.sys are being copied to windows\system32\drivers, but mklif.sys not. any other suggestions? Regards, Roman
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Nikolay Arinchev
Could you please provide us with setupapi.app.log and setupapi.dev.log, that are located at C:\Windows\inf?
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rzaretskiy
i've just tried again to isntall klif and mklif drivers - error hasn't happened, so assuming drivers are isntalled. then i ran kes installation and now getting error installing klim6 driver: can you send me klim6 driver setup? and maybe all other drivers
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rzaretskiy
Nikolay arinchev , Π΄Ρ€Π°ΠΉΠ²Π΅Ρ€ klim6 установился (ΠΏΠΎ ΠΊΡ€Π°ΠΉΠ½Π΅ΠΉ ΠΌΠ΅Ρ€Π΅ сообщСниС ΠΎΠ± ΡƒΡΠΏΠ΅ΡˆΠ½ΠΎΠΉ Ρƒecnfydrt ΠΏΠΎΠ»ΡƒΡ‡ΠΈΠ»), Π½ΠΎ ΠΏΠΎΠΏΡ‹Ρ‚ΠΊΠ° установки kes всё Ρ€Π°Π²Π½ΠΎ Π²Ρ‹Π΄Π°Ρ‘Ρ‚ ΠΎΡˆΠΈΠ±ΠΊΡƒ установки Π΄Ρ€Π°ΠΉΠ²Π΅Ρ€Π° klim6. Π·Π°ΠΌΠ΅Ρ‚ΠΈΠ», Ρ‡Ρ‚ΠΎ Ρ„Π°ΠΉΠ»Π° klim6.sys Π² c:\windows\system32\drivers\ Π½Π΅Ρ‚, ΠΎΠ½ Π΅ΡΡ‚ΡŒ Ρ‚ΠΎΠ»ΡŒΠΊΠΎ Π² C:\Windows\System32\DriverStore\FileRepository\klim6.inf_amd64_acf9280ab96a0806\klim6.sys Π² Ρ„Π°ΠΉΠ»Π΅setapapi.dev.log Ρ‚Π°ΠΊΠΈΠ΅ строки: >>> [SetupCopyOEMInf - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Endpoint Security for Windows\klim6_x64\klim6.inf] >>> Section start 2019/05/25 17:00:06.243 cmd: C:\Windows\System32\MsiExec.exe -Embedding EB855A39750F38D0BE007F4FE951A6C5 E Global\MSI0000 inf: Copy style: 0x00000000 ! inf: Driver package is already in driver store sto: {Setup Import Driver Package: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Endpoint Security for Windows\klim6_x64\klim6.inf} 17:00:06.247 sto: Driver package already imported as 'oem21.inf'. sto: {Setup Import Driver Package - exit (0x00000000)} 17:00:06.252 inf: Driver Store Path: C:\WINDOWS\System32\DriverStore\FileRepository\klim6.inf_amd64_acf9280ab96a0806\klim6.inf inf: Published Inf Path: C:\WINDOWS\INF\oem21.inf >> Section start 2019/05/25 17:00:06.256 cmd: C:\Windows\System32\MsiExec.exe -Embedding EB855A39750F38D0BE007F4FE951A6C5 E Global\MSI0000 dvi: Driver is already installed; no work to do dvi: Committing changes to the network graph >> Section start 2019/05/25 17:00:15.741 cmd: C:\Windows\System32\MsiExec.exe -Embedding EB855A39750F38D0BE007F4FE951A6C5 E Global\MSI0000
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Nikolay Arinchev
Бпасибо Π·Π° ΠΈΠ½Ρ„ΠΎΡ€ΠΌΠ°Ρ†ΠΈΡŽ! ΠŸΠΎΠΆΠ°Π»ΡƒΠΉΡΡ‚Π°, ΠΏΡ€ΠΈΠ»ΠΎΠΆΠΈΡ‚Π΅ Ρ‚Π°ΠΊΠΆΠ΅ Π»ΠΎΠ³ΠΈ установки самого KES, Π³Π΄Π΅ Π±Ρ‹Π»Π° зафиксирована ошибка установки klim6(повторная)
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rzaretskiy
Nikolay arinchev, Π»ΠΎΠ³ΠΈ Π²Ρ‹Π»ΠΎΠΆΠΈΠ» сюда - https://yadi.sk/d/XEG5Ljxd_lAj0w Π·Π°ΠΌΠ΅Ρ‚ΠΈΠ» ΠΎΠ΄Π½Ρƒ ΠΈΠ½Ρ‚Π΅Ρ€Π΅ΡΠ½ΡƒΡŽ ΠΎΡΠΎΠ±Π΅Π½Π½ΠΎΡΡ‚ΡŒ - послС возникновСния ошибки (Π½ΠΎ ΠΏΠ΅Ρ€Π΅Π΄ Ρ‚Π΅ΠΌ ΠΊΠ°ΠΊ Π½Π°ΠΆΠ°Ρ‚ΡŒ OK) я посмотрСл Π² c:\program files (x86)\Kaspersky...\klim6_x64\ - Ρ‚Π°ΠΌ Π»Π΅ΠΆΠΈΡ‚ Π΄Ρ€Π°ΠΉΠ²Π΅Ρ€ Π΄Ρ€ΡƒΠ³ΠΎΠΉ вСрсии! Π±ΠΎΠ»Π΅Π΅ свСТий - 17 (ΠΎΡ‚ ΠΌΠ°Ρ€Ρ‚Π° 2019-Π³ΠΎ), Π° Π’Ρ‹ ΠΌΠ½Π΅ прислали Π±ΠΎΠ»Π΅Π΅ старый Π΄Ρ€Π°ΠΉΠ²Π΅Ρ€.
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Nikolay Arinchev
ΠŸΠΎΠΆΠ°Π»ΡƒΠΉΡΡ‚Π°,, ΠΏΠΎΠΏΡ€ΠΎΠ±ΡƒΠΉΡ‚Π΅ ΡƒΡΡ‚Π°Π½ΠΎΠ²ΠΈΡ‚ΡŒ Π±ΠΎΠ»Π΅Π΅ Π½ΠΎΠ²Ρ‹ΠΉ Π΄Ρ€Π°ΠΉΠ²Π΅Ρ€(ΠΏΡ€ΠΈΠ»ΠΎΠΆΠ΅Π½).
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rzaretskiy
Π½ΠΈΡ‡Π΅Π³ΠΎ Π½Π΅ помСнялось :( Π»ΠΎΠ³ Π½ΠΎΠ²ΠΎΠΉ ΠΏΠΎΠΏΡ‹Ρ‚ΠΊΠΈ установки - https://yadi.sk/d/fPizu7AX4PCzaA
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rzaretskiy
Π΅Ρ‰Ρ‘ Π²Ρ‹Π»ΠΎΠΆΠΈΠ» Π»ΠΎΠ³ Ρ€Π°Π±ΠΎΡ‚Ρ‹ DSIM - https://yadi.sk/d/UuyxYduekgdXjA Ρ‚Π°ΠΌ ΠΏΡ€ΠΎ klim6 написано: 2019-05-27 14:05:45, Error DISM DISM Driver Manager: PID=11828 TID=19748 Failed opening driver package for x86: INF Name='C:\Windows\System32\DriverStore\FileRepository\klim6.inf_amd64_1efef344f46b230e\klim6.inf' - CDriverPackage::OpenDmiDriverPackages(hr:0x80070003) 2019-05-27 14:05:45, Error DISM DISM Driver Manager: PID=11828 TID=19748 onecore\base\ntsetup\opktools\dism\providers\dmiprovider\dll\driverpackage.cpp:205 - CDriverPackage::Initialize(hr:0x80070003) 2019-05-27 14:05:45, Error DISM DISM Driver Manager: PID=11828 TID=19748 Failed to initialize the instance of CDriverPackage. - CDriverPackage::Create(hr:0x80070003) 2019-05-27 14:05:45, Error DISM DISM Driver Manager: PID=11828 TID=19748 Failed to create a driver package ATL object. - CDmiApi::DriverPackageOpenW(hr:0x80070003) 2019-05-27 14:05:45, Error DISM DISM Driver Manager: PID=11828 TID=19748 Failed to open a driver package object. - EnumDriverPackageRoutine(hr:0x80070003) 2019-05-27 14:05:45, Info DISM DISM Driver Manager: PID=11828 TID=19748 Could not add a driver into the driver enumeration list. This driver may be corrupt: C:\Windows\System32\DriverStore\FileRepository\klim6.inf_amd64_1efef344f46b230e\klim6.inf - EnumDriverPackageRoutine 2019-05-27 14:05:45, Info DISM DISM Driver Manager: PID=11828 TID=19748 Signature status of driver C:\Windows\System32\DriverStore\FileRepository\klim6.inf_amd64_acf9280ab96a0806\klim6.inf is: SIGNED - CDriverPackage::InitSignatureStatus Ρ‡Ρ‚ΠΎ Π² ΠΎΠ±Ρ‰Π΅ΠΌ-Ρ‚ΠΎ Π»ΠΎΠ³ΠΈΡ‡Π½ΠΎ - Ρƒ мСня ΠΆΠ΅ систСма x64
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Nikolay Arinchev
Бпасибо Π·Π° ΠΈΠ½Ρ„ΠΎΡ€ΠΌΠ°Ρ†ΠΈΡŽ! Π£Ρ‚ΠΎΡ‡Π½ΠΈΡ‚Π΅, поТалуйста, Π·Π°ΠΏΡƒΡ‰Π΅Π½ Π»ΠΈ Π΄Ρ€Π°ΠΉΠ²Π΅Ρ€ klim6(sc query klim6.sys)?
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rzaretskiy
Π½Π΅Ρ‚, Π½Π΅ Π·Π°ΠΏΡƒΡ‰Π΅Π½. слуТба Π½Π΅ установлСна: sc query klim6.sys [SC] EnumQueryServicesStatus:OpenService: ошибка: 1060: Указанная слуТба Π½Π΅ установлСна. Π²ΠΏΡ€ΠΎΡ‡Π΅ΠΌ Π½ΠΈΠΊΠ°ΠΊΠΈΠ΅ Π΄Ρ€ΡƒΠ³ΠΈΠ΅ слуТбы ΠšΠ°ΡΠΏΠ΅Ρ€ΡΠΊΠΎΠ³ΠΎ Ρ‚ΠΎΠΆΠ΅ Π½Π΅ установлСны
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  • 2 months later...
I'm also experiencing this issue on a Win 10 1903 box. This was after uninstalling KES prior to installing Win 10 from Win 7 (not a fresh Win 10 install)
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Аналогичная ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΡ‹, бьюсь ΡƒΠΆΠ΅ 2 суток, Π½Π΅ смог ΠΏΠΎΠ±Π΅Π΄ΠΈΡ‚ΡŒ, саппорт Π½Π΅ ΠΎΡ‚Π²Π΅Ρ‡Π°Π΅Ρ‚. Windows 1903, сначала дСинсталировал 11.0.1.90, Π½ΠΎ 11.1.1.126 большС Π½Π΅ встала.
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