Error 27300 - klim6.sys_x64

[Laurent72400]

Hi,

With a virtual Windows server 2019, I encounter this error which cancels the installation of the latest KES application versions 12.3 or 12.4.

What solution should I follow in order to install KES ?

Regards

 

 

[JL - KL DACH]

Hello,

there are different reason why this problem happen.
First of all I would suggest to use kavremover tool to remove old leftovers even when it seems there is no Endpoint installed anymore. Download Kavremover here
https://support.kaspersky.com/common/uninstall/1464#block1
Start the PC in safe mode as described here
https://support.kaspersky.com/common/windows/493

Run command:        kavremover.exe -nodetect

Remove the product and restart the client again in Normal Mode.
Retry to install

If this will not work open a ticket with Technical Support here
https://companyaccount.kaspersky.com/account/login

Best Regards