Error 1306 [Closed]

[togechan]

I had an issue to launch KIS 2019. It keeps "Loading the application" like foreeever. And i tried to uninstall the KIS 2019, and got a message Error 1306. Due to this matter, i'm planning to a downgrade my KIS 2019 to KIS 2017 that is more stable. My question is :

1. How to uninstall KIS 2019 due to this error 1306?
2. How to keep my license and save it for my next KIS 2017?

Thank you

[Flood and Flood's wife]

Hello togechan, Welcome! Re: Uninstall KIS 2019: https://help.kaspersky.com/KIS/2019/en-US/43539.htm - slight variation depending on operating system used. Select "Keep License information" (for 2017) during uninstall sequence, do not select any other options. Best regards.

[Fenderman]

In addition to what FLOOD has said, it's always best to have the latest version to benefit from improvements/upgrades. As you've had issues with 2019, you may wish to consider downgrading to 2018 which I have found to be stable. However, the choice is yours. You could try 2018 and if not happy, then go back to 2017.

[togechan]

Thank you FLOOD and Fenderman for helping me. I used Kavremover and reinstall KIS 2018, I think it's better than 2019 version.