January 6Jan 6 3 hours ago, Patfmota said: When I try to access the app on my phone, this error message appears and it won't open: "An error occurred with the Kaspersky domain: error code: 6" Olá @Patfmota, Welcome! Is the phone for the child OR the parent? IF parent, select (A)Esqueci meu código de acesso, then sign into (your) MyKaspersky account Please log a request with Kaspersky Customer Support - https://support.kaspersky.com.br/b2c/br#contacts, select *Email* -> fill in the template as shown, provide a *detailed-history* & tell support: "Ocorreu um erro com o domínio da Kaspersky: código de erro: 6" Thank you🙏 Flood🐳+🐋 Edited January 6Jan 6 by Flood and Flood's wife added W/A
Quando tento entrar no app pelo meu celular aparece essa mensagem de erro e não abre.