ERR_TOO_MANY_REDIRECTS on some websites with KES 12.11.0

[Gone Phishing]

Hi all,

Following KES 12.11.0 deployment, our users are getting an ERR_TOO_MANY_REDIRECTS errors when trying to access specific web sites. I have confirmed that it is browser independent and definitely related to the Web Threat Protection component. Adding site exceptions and/or changing other various parameters in the Web Threat Protection settings don not make a difference - the only thing that works is disabling Web Threat Protection completely.

Has anyone else experienced this and do you have any insights / suggested fixes?

Thanks,
Doug

[Tahmeed702]

16 hours ago, Gone Phishing said:

Hi all,

Following KES 12.11.0 deployment, our users are getting an ERR_TOO_MANY_REDIRECTS errors when trying to access specific web sites. I have confirmed that it is browser independent and definitely related to the Web Threat Protection component. Adding site exceptions and/or changing other various parameters in the Web Threat Protection settings don not make a difference - the only thing that works is disabling Web Threat Protection completely.

Has anyone else experienced this and do you have any insights / suggested fixes?

Thanks,
Doug

Can you please share some screenshot of the errors or warning.