Endpoints info is not syncing in KSC

[Tahmeed702]

In one of our clients, there are 8000 devices linked to KSC; nevertheless, the status of the endpoints does not sync with KSC as quickly, for example, a warning stating "Restart required in endpoints" despite the fact that those endpoints have been restarted or shut down numerous times.


 

[Renan Corassa]

There are several reasons that can cause this message:
Either the installation of the KES security application or even the task to fix vulnerabilities (in this case it will depend on how many applications need to be fixed by the task).

Reboot required: The device is visible on the network, but an application requires the device to be restarted for longer than the specified time interval and for one of the selected reasons.

So, multiple restarts may be necessary until everything is properly fixed.