Endpoint Security Cloud - After update, "Application is installed but it is not running"

[paul_33]

We use Endpoint Security Cloud and it seems like after every major update we have a handful of devices with the following messages:

-Security application is installed but it is not running.
-Security application is installed but real-time protection is disabled. 

Restarting the client does not help. The only fix seems to be manually removing Kaspersky and reinstalling, which can be time consuming. Is there a quicker repair fix for this? 

[Tahmeed702]

On 1/12/2026 at 9:05 PM, paul_33 said:

We use Endpoint Security Cloud and it seems like after every major update we have a handful of devices with the following messages:

-Security application is installed but it is not running.
-Security application is installed but real-time protection is disabled. 

Restarting the client does not help. The only fix seems to be manually removing Kaspersky and reinstalling, which can be time consuming. Is there a quicker repair fix for this? 

Which version of Keswin is currently installed in all of your workstations which are corrupted, I will try to make a script for you .