Endpoint Agent 3.9 on Windows Server 2019 = Manageability in red

[danijel]

Hello,

 

simple and clean Windows Server 2019 instalation, no extra roles. KSC 12.2 + SQL 2014 Express + Web console + everything needed for KEDR-O + KSfWS 11.0.0.480.

Everything works...even KEDR-O on workstations...Dashboard on server green.

 

After activating KEA on Server, Dashboard gets red...Manageability...with message “Online - Cannot get service data”. I’m not expert for WS...what to look? I have tried to modify KEA components and deinstall parts which are not needed (KATA etc..) and same thing.

 

 

 

 

[eclipse7979]

Hello,

 

simple and clean Windows Server 2019 instalation, no extra roles. KSC 12.2 + SQL 2014 Express + Web console + everything needed for KEDR-O + KSfWS 11.0.0.480.

Everything works...even KEDR-O on workstations...Dashboard on server green.

 

After activating KEA on Server, Dashboard gets red...Manageability...with message “Online - Cannot get service data”. I’m not expert for WS...what to look? I have tried to modify KEA components and deinstall parts which are not needed (KATA etc..) and same thing.

 

 

 

 

I have exactly the same issue. Did you solved it?

Thanks!

[Lutz Kuehne]

Hello,

 

With the Endpoint Agent 3.10.0.3196 is this error fixed ask the Kaspersky Support for the new Agent. Is build in the KES 11.6 allready.

On KSC 13 i see that is Available to download too.