ace Posted July 15, 2021 Author Share Posted July 15, 2021 I am using kaspersky security center 11. I am trying to install the endpoint protection on a server. The install keeps getting stuck while downloading. What can I do to fix this problem? Any help will be appreciated. Thank you.Screen shot included. Link to comment Share on other sites More sharing options...
Solution Guest #37 Posted July 16, 2021 Solution Share Posted July 16, 2021 Hi,KSC v11 is in limited support, please update to Kaspersky Security Center v13.Review:https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc11KSC v13https://support.kaspersky.com/ksc13#requirementsRegards Link to comment Share on other sites More sharing options...
ace Posted July 16, 2021 Author Share Posted July 16, 2021 It turned out that the install package had completed. It was just something wrong with the interface. When I clicked cancel, it showed that the update had completed.Thank you. Link to comment Share on other sites More sharing options...
Guest #37 Posted July 19, 2021 Share Posted July 19, 2021 Hi,You´re welcome, but remember that KSC v11 is in limited support .Regards Link to comment Share on other sites More sharing options...
ace Posted July 19, 2021 Author Share Posted July 19, 2021 Thank you. I am going to attempt to up grade to KSC13. I am just learning this. You are saying that I need to post questions to the KSC13 thread?Thanks. Link to comment Share on other sites More sharing options...
Guest #37 Posted July 20, 2021 Share Posted July 20, 2021 Hi,You´re welcome.Not, review: https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc11Recomendation is update to full support versions.Regards Link to comment Share on other sites More sharing options...
ak01 Posted July 23, 2021 Share Posted July 23, 2021 From my experience this starts the KSC global Update task (in background) and this can take long time (20 -40 minutes is normal). Link to comment Share on other sites More sharing options...
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