Duplicated new context menu entry (win11)

[Guto]

Kaspersky standard is showing 2 identical itens in new context menu (right click menu) of windows 11, i have tried reinstall with no success to resolve this, started in last update.

[Berny]

@Guto Welcome.

Please check → C:\Program Files (x86)\Kaspersky Lab\Kaspersky xx.x\shellex.dll

Also, please check  : CCleaner > Startup > Context Menu > "shellex.dll"

[Guto]

On 29/11/2023 at 15:00, Berny disse:

@Guto Welcome.

 

Please check → C:\Program Files (x86)\Kaspersky Lab\Kaspersky xx.x\shellex.dll

Also, please check  : CCleaner > Startup > Context Menu > "shellex.dll"

shellex.dll in place
no duplicates in ccleaner

[Berny]

@Guto

This might be a glitch in the Registry ,
please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c/