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Domain name does not exist

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I am currently deploying KASAP On premise version in a client infrastructure.

The installation completes successfully. however when trying to register with the client's email adress i get the error "Domain name does not exist".

I tried using another email for example my own or a gmail/outlook one and there is no error. however no email is ever recieved

We are usng login/password for smtp authentication.

Is there a file we can edit directly to change any previous config we have done ? having to reinstall the entire solution is really unhelpful and time consuming

Please help me in solving the issue face above.



Edited by amineha284
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