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Disk full of .srv files


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IT_53Degrees
Posted
Hi, One of our computers using KES 11 keeps filling up with .srv and other Kaspersky files which I have to clear down every week. I cant seem to work hot why it is happening as it does not happen with the other computers running under the same policies. At the moment I have one .srv file that is 170GB in size. Any ideas? Windows 10
mastropizza
Posted
Hi, if you're talking about something similar to this one KES.11.1.0.15919_04.03_16.02_19792.SRV.log (maybe your OS is set to hide file name extensions) then KES11 tracing system is still turned on and keeps on recording its activities: in this case it would be enough to turn it off from Support area within the product GUI. M
IT_53Degrees
Posted
Was hoping I could find the entry in Security centre as the applications are not user accessible by default.
mastropizza
Posted
Yes, you should work with KSC Remote Diagnostic Utility: screenshot attached M
  • Solution
IT_53Degrees
Posted
That's excellent. Appreciate the help. Worked perfectly.

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