Device use discrepancy

[a_parent3]

Hello,

I see a discrepancy in the device use time shown to parent and the device use shown on kids device.

By example today on the parent device (and also on my.kaspersky.com) the device use time was 1 hour 19 minutes, and on kids device KSK shows 45 minute usage.

Also if i sum up the application usage, it is somewhere near 40 minute. So I have 3 different device use time.

 

Which one is the real device usage?

Why is this discrepancy?

Where is the device usage counted, and how?

 

Many thanks!

[Flood and Flood's wife]

3 hours ago, a_parent3 said:

I see a discrepancy in the device use time shown to parent and the device use shown on kids device.

By example today on the parent device (and also on my.kaspersky.com) the device use time was 1 hour 19 minutes, and on kids device KSK shows 45 minute usage.

Also if i sum up the application usage, it is somewhere near 40 minute.

So I have 3 different device use time.

Which one is the real device usage?

Why is this discrepancy?

Where is the device usage counted, and how?

Hello @a_parent3, 

Welcome!

1. In the images submitted - we don't see: kids device KSK shows 45 minute usage.
2. Summing up application usage OR looking at Application usage for the Device used statistics is incorrect, Device usage: device monitoring & automatic device blocking can help control the time (your) child spends on the computer, smartphone or tablet. READ: About device use monitoring & Application usage are different - application usage does not reflect *device used* time; the Application *used* time can only be controlled using Restricted & allocating blocks of time, for example, in the fifth image below, WhatsApp has been allocated two hours / daily -> READ: About application monitoring.

• Device use (side note - Kaspersky messing with our heads - where we are it's *still* the third of December 2024):  

• Application use:   

• Device use & Applications: *Summary reports*  & KSK Used time report, parent Android ph

     

• Application use - Restricted - individual application: 

Thank you🙏
Flood🐳+🐋

Edited December 3 by Flood and Flood's wife
device monitoring & automatic device blocking can help control the time (your) child spends on the computer, smartphone or tablet.