Device Control did not detect/block smart card reader

[Iffat Aamir]

Recently, one of issues come around during a test that Kaspersky Endpoint Security (KES) did not detect/block smart card reader or Keyboard having smart card reader in two scenarios
(a) if connected earlier to installation and applying security policy (assuming that connection bus and smart card reader are blocked in the policy)
(b) if the policy is paused and smart card reader is connected during that time, after that policy is resumed.
Additionally, KES did not detect/block smart card reader if the system is rebooted several times in above two scenario (a & b).

This did not happen in case of other devices like CD/DVD Drive or Removable Drives etc.

Please explain the reason that why this goes undetected.

Thank you & Regards

[DonKid]

Please, open a ticket here.

[Iffat Aamir]

Already opened - INC000014303003 (Ticket ID)

Regards