DellSupportAssistRemedationService detected as a high risk trojen

[avatar77564]

Whenever “DellSupportAssistRemedationService” tries to create backup, it’s being identified by Kaspersky as a high risk trojen and attempts to delete it. This can cause issues to system stability and i’m also puzzled if this is a false positive or a real trojen. Pls help. Following are the details in the log.

 

Result description: Detected
Type: Trojan
Name: HEUR:Trojan.Win64.Reincarnation.gen
Precision: Partially
Threat level: High
Object type: File
Object name: F150FB5FE145DBF8A7829452226EBA983C0441D6.exe
Object path: C:\ProgramData\Dell\SARemediation\SystemRepair\Snapshots\Backup
MD5: 8A874AF5C543A7FA5A4BEF61E7A1C842
Reason: Expert analysis
Databases release date: Today, 01-07-2021 09:17:00

[Berny]

@avatar77564 Welcome.

Please contact Kaspersky Technical Support:

https://center.kaspersky.com 

Also please see Kaspersky Whitelisting report:

https://whitelisting.kaspersky.com/advisor#search/8A874AF5C543A7FA5A4BEF61E7A1C842