DB Generic Error, Kaspersky Backup Task

[Tahmeed702]

Event name   Failed

Severity:        Functional failure

Application:   Kaspersky Security Center Administration Server

Version number:  14.2.0.26967

Task name:        Backup of Administration Server data

Device:        Administration Server <SUPPORT>

Description: Database is corrupted. Generic db error: "8939 'Table error: Object ID 1378103950, index ID 1, partition ID 72057598239703040, alloc unit ID 72057594048806912 (type LOB data), page (1:121977). Test (IS_OFF (BUF_IOERR, pBUF->bstat)) failed. Values are 133129 and -4.{42000};' LastStatement='DBCC CHECKDB('KAV') WITH NO_INFOMSGS;'"

 

[Caos]

Hi,

Review:

https://support.kaspersky.com/ksc/14.2/troubleshooting/other/

Also screenshoot is very small.

Recommendation: Open a support ticket in Kaspersky Company Account.

Regards