Daily crash because of KfeCo11X64.sys & avp.exe - Minidump is provided

[Mohamed Metwally]

Hi, my laptop crashes almost everyday, below is the link for the minidump file

I have everything up to date and recently updated the Intel Killer performance driver to the latest. The most recent one is a couple of days ago May 7th, 2024 but I still have the same issue.

I also tried a fresh installtion of the Intel killer performance driver with no luck

https://1drv.ms/u/s!AkN5t1jTgUwsoJR1zHmVEBx-oz6lRA

I appreciate if you can do a deep analysis of the dump file and tell me what could be the issue

 

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Part of the crash dump file

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  avp.exe

SYMBOL_NAME:  KfeCo11X64+147b5

MODULE_NAME: KfeCo11X64

IMAGE_NAME:  KfeCo11X64.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  147b5

FAILURE_BUCKET_ID:  AV_KfeCo11X64!unknown_function

------------------------

Thanks

Mo

[harlan4096]

Welcome to Kaspersky Community.

 

Can You provide the versions or K. product installed and the operating system?

[Mohamed Metwally]

Hi, I have Kaspersky Premium 21.16.6.467 (c)

Database release date May 10th, 2024

[Xzz123]

can you try update your killer network driver?

[Mohamed Metwally]

2 minutes ago, Xzz123 said:

can you try update your killer network driver?

It is already up to date

[Xzz123]

you can also try update kaspersky to 21.17