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Cyberduck program installed from the Windows Store is constantly removed by Kaspersky Antivirus.


LVI86
Go to solution Solved by Guilhermesene4096,

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I install the Cyberduck (https://cyberduck.io/) from the Windows Store, and whenever I try to run this program Kaspersky just kills the process of the Cyberduck and removes the executable.

It happens even though I added the WindowsApp folder to the exclusion in Kaspersky.

How it would be possible to solve this issue? I need to reinstall the program and disable the Kaspersky every time I need to run this program.

Screenshot 2024-01-21 194552.png

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  • Solution
Guilhermesene4096

@LVI86Welcome

Did you perform the deletion correctly?

See below how to add exclusions

Try following the steps and give feedback if possible 👍

Spoiler
  1. Open the Kaspersky interface
  2. In the lower left corner, select the gear symbol (setting)
  3. Click "Security Settings"
  4. Scroll down and click → Exclusions and actions on object detection
  5. Scroll down again and click → Manage exclusions
  6. Click "Add"
  7. Under "File or folder", select the file or folder to exclude from scanning
  8. Under Protection components, select "All components" or a specific component you want
  9. Under "Status", select → Active
  10. Click → Add
  11. Click → Ok
  12. Click → Save

 

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