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Crashes


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Chris D
Posted

My Kaspersky Total Security Crashes And Asks Me To Send A Report I Do And It Keeps Happening. It Seems Like It Does Nothing To Report It. Is This A Security Problem?

harlan4096
Posted

Welcome to Kaspersky Community.

 

Can You provide versions of operating system and exact version of KTS installed?

  • Like 1
Chris D
Posted

Windows 11 Home KTS 21.3.10.391 (k)
 

  • Solution
harlan4096
Posted

I guess You already have Your W11 completely update via Windows Update, check Optionals also.

 

Also check the health of Your system hard disk, perform a ScanDisk.

 

And finally, I would migrate Your KTS to the new product line, download:

 

https://www.kaspersky.com/downloads#update-product

 

Your KTS will become automatically in Kaspersky Plus.

  • Like 2
Chris D
Posted

Thank you harlan4096. It worked 🙂

  • Like 1
harlan4096
Posted

Great!

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