Connection Abort for Web Browsers

[Thi Vo]

For some reason if my KIS is turned on (open in tray), all the web browsers would have just stopped working.

Steam/Slack/Spotify, any apps will work just fine.

Only web browsers (FireFox, Chrome and Edge) won't open any websites. They doesn't show the Kaspersky blocked message. They only show the Connection abort default message of any web browsers.

Is it relating to certificate somehow because even if I stopped all the KIS protection the error still happens.

[Berny]

@Thi Vo Welcome.

Can you please post a screenshot with the error message.

[Igor Kurzin]

Hi Thi Vo, 

Does it help to disable scan of encrypted connections via Settings -> Additional -> Network -> select "Do not scan encrypted connections"?

Try this: 

- Open Kaspersky > Settings > General > uncheck Enable self-defence option.
- Save settings > unload Kaspersky by right-click on the 'Green shield' Kaspersky icon in System Tray (on the bottom right corner of your screen) and select “Exit”. When asked if you are sure you want to exit, please click on “Continue”.
- Go to C:\ProgramData\Kaspersky Lab\AVP21.3\Report
- Delete contents of this folder.
- Launch Kaspersky, enable self-defence and check.

[Thi Vo]

@Igor Kurzin: Working as a charm. Thank you very much !

[Igor Kurzin]

Hi Thi Vo, 

Glad the issue got resolved. Can you specify, did you enable back 'Scan encrypted connections upon request from protection components' and everything works ok?