Computer description field is not updated on KSC console

[Egor Erastov]

Problem

Computer description may stop updating on KSC console. It may be different from what is set on managed PC in computer properties.

Solution

If computer description field was changed on KSC side manually it will no be updated again. To enable synchronization with local description you have to delete the computer from managed computers group, then from unassigned, and add it back.

In case it did not help check that the following services are enabled (set to automatic startup) on the managed computers and UDP 137, 138 TCP 139 ports are open

• Computer browser
• Server
• DNS Client
• Function Discovery Resource Publication
• SSDP Discovery UPnP Device Host services  

Computer browser service should also be enabled on the KSC server and on scanning the host side (Distribution Point in the subnet).

[Renan Corassa]

It has happened that I have entered the description manually and it does not appear immediately, but a few minutes later the information appears.