Change account to Global (Need help)

[Lemaxik]

Hi, I need to change my account status from US to Global. I tried to write to support but unfortunately without success. I hope to find help here. Thanks in advance.

[Flood and Flood's wife]

  On 5/27/2025 at 2:48 AM, Lemaxik said:

1. Hi, I need to change my account status from US to Global. I tried to write to support but unfortunately without success.

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Hello @Lemaxik, 

Welcome!

1. All Kaspersky US based support has been discontinued - due to the US government ban - read: Guide on Kaspersky software availability in the United States,  log a request with Kaspersky GLOBAL Customer Service - on the support page,  https://support.kaspersky.com/b2c/global#contacts, select Email & to fill in the template please select (your) software (A) from the dropdown-list - noting - there's no template specific to (your) requirements - select a generic template & include a *detailed history*:                                                                                                                                                              

Thank you🙏
Flood🐳+🐋

Edited May 27 by Flood and Flood's wife
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