Can't update KLAdmin password from Security Center

[rduncan_lifttek]

I’m trying to update the KLAdmin password from Security Center, but some computers don’t recognize it.

I go to the policy that applies to that computer and set the password under General Settings >Interface > Password Settings and verify that it applies to the computer, or Force Synchronization.

When i go to the computer and try to Pause Protection, etc, it says the password is wrong. It works on most computers, but not all of them.

I think i could go to Safe Mode and try it from there, but I want to figure out why it won’t work the way it should.

Thanks

[DonKid]

These computers are communicating with KSC ?
Are these computers receiving the policy?
Are these computers in the same group as the other computers?
Do these computers have the same version of KES installed?

[rduncan_lifttek]

Yes to all questions except the groups. One group was working right, one wasn’t. I started moving computers to a new group and the password updates worked.

 

Thanks