Can't login to my.kaspersky

[Eyup Mert]

After my trial ended, I purchased Kaspersky Premium for 2 years for 1 device. I received a receipt email but did not get an activation key or any other follow-up email. When I tried to log into my Kaspersky account, I couldn’t access it, and my Kaspersky software kept saying "connection issue" when trying to connect. After that, I attempted to reset my password, but the reset failed, with the site giving an error message like "Password reset failed. Please try again later." Is this a general outage, or is it just me?

[Flood and Flood's wife]

41 minutes ago, Eyup Mert said:

After my trial ended, I purchased Kaspersky Premium for 2 years for 1 device. I received a receipt email but did not get an activation key or any other follow-up email. When I tried to log into my Kaspersky account, I couldn’t access it, and my Kaspersky software kept saying "connection issue" when trying to connect. After that, I attempted to reset my password, but the reset failed, with the site giving an error message like "Password reset failed. Please try again later."

1. Is this a general outage, or is it just me?

Hello @Eyup Mert, 

Welcome!

1. We've logged into (our)  https://my.kaspersky.com/MyLicenses#/portal/pages/licenses - without any issues.

Please log a request with Kaspersky Customer Service  - https://support.kaspersky.com/b2c#contacts  -> on the support page, select either Chat or Email, then fill in the template as shown, please include a *detailed history*.

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

[Eyup Mert]

I don't know what happened but i can login now and activated my membership. Thanks again

[Flood and Flood's wife]

4 minutes ago, Eyup Mert said:

I don't know what happened but i can login now and activated my membership. Thanks again

Excellent @Eyup Mert, well done!

Thank you for taking the time to share the good news with the Community!

Flood🐳+🐋