Can't connect to KSC administration server: I/O operations are currently paused. Please try again later

[adam_2447]

We frequently receive the error message as per title. Does anyone know what causing this and how I can mitigate it?

[SrgM]

Hi Adam, what is your Kaspersky Security Center version and patch applied?

[adam_2447]

We are running version 11.0.0.1131

Updates installed: a

[SrgM]

Thank you for the information Adam, Kaspersky Security Center 11.0.0.1131 is on limit support. It's recommended to upgrade to a fully supported version.

However, you can try to apply patch B. 

Kaspersky Security Center 11 (version 11.0.0.1131): patch B can be found here: https://support.kaspersky.com/15293#block3

If the issue continues, please kindly contact Kaspersky Support.

For more information on Product Support Lifecycle, B2B click on this link: Product Support Lifecycle B2B (kaspersky.com)