Can't connect a specific website

[KIMSIA]

After using this programe, i can't connect https://www.dcinside.com/

[harlan4096]

Welcome to Kaspersky Community.

 

What do You mean with connect? I can visit it without issues...

[Flood and Flood's wife]

  On 1/16/2025 at 2:48 PM, KIMSIA said:

After using this programe, i can't connect 

https : //www   .dcinside.com/

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Hello @KIMSIA, 

1. Read & follow, Read before you create a new topic! by Danila T.  -> it helps the Community help you please? 
2. Try another browser:                                                 

Please post back?

Thank you?
Flood?+?

Edited January 16 by Flood and Flood's wife
reformatted image

[KIMSIA]

My post sent before I finish the article.

My situation was 
Adgard + Kaspersky Plus 

I found a solution.

  Quote

in the Kaspersky Internet Security for that app (Settings -> Exclusions -> Trusted Apps -> Add your browser .exe and make sure "Do not scan encrypted traffic" is checked

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after this setting the site works fine now

Is it not a good solution or need to change to another solution?

thx 

[Flood and Flood's wife]

  On 1/16/2025 at 4:12 PM, KIMSIA said:

My post sent before I finish the article.

My situation was - Adgard + Kaspersky Plus 

I found a solution.

after this setting the site works fine now

Is it not a good solution or need to change to another solution?

Expand  

Hello @KIMSIA, 

Thank you for posting back!

1. The browser *should* be Trusted by default - IF it's been installed correctly & IF Kaspersky has been installed correctly.
2. This: "My situation was - Adgard + Kaspersky Plus" - does not explain the problem.... 
3. Can you explain in *detail* what the dcinside page looks like when the problem happens - is there stuff missing on the page - are parts of the page blank? 

Please post back?

Thank you?
Flood?+?

Edited January 16 by Flood and Flood's wife
removed whitespace

[harlan4096]

No, not a good solution, so AdGuard is interfering with K+, probably AG also checking encrypted connections using its own certificate.

 

You can opt to trust this URL adding it to Scan Encrypted connections Trusted URLs and don't disable the full encrypted checking.

[KIMSIA]

  On 1/16/2025 at 4:20 PM, Flood and Flood's wife said:

Hello @KIMSIA, 

Thank you for posting back!

1. The browser *should* be Trusted by default - IF it's been installed correctly & IF Kaspersky has been installed correctly.
2. This: "My situation was - Adgard + Kaspersky Plus" - does not explain the problem.... 
3. Can you explain in *detail* what the dcinside page looks like when the problem happens - is there stuff missing on the page - are parts of the page blank? 

Please post back?

Thank you?
Flood?+?

Expand  

Thx for your replay!

1. The browsers were trusted on K+ but this thing happened.

2. Sorry for my poor english. I think AG & K+ doing same full encrypted checking.

3. That was blank page with loading forever.

[KIMSIA]

  On 1/16/2025 at 4:24 PM, harlan4096 said:

No, not a good solution, so AdGuard is interfering with K+, probably AG also checking encrypted connections using its own certificate.

 

You can opt to trust this URL adding it to Scan Encrypted connections Trusted URLs and don't disable the full encrypted checking.

Expand  

Thx for your reply!

I followed your oppinion and changed 

K+ : Set every bowsers setting to not exclude certificated traffics
AG : on HTTPS filtering exclude list, add the site's main domain name.

and the site is working fine now!

Thanks!!!

 

[Flood and Flood's wife]

  On 1/16/2025 at 4:31 PM, KIMSIA said:

Thx for your replay!

1. The browsers were trusted on K+ but this thing happened.

2. Sorry for my poor english. I think AG & K+ doing same full encrypted checking.

3. That was blank page with loading forever.

Expand  

Hello @KIMSIA,

Thank you for posting back! No apology necessary, you're doing just fine!

1. OK, so IF " Scan Encrypted connections" is *unchecked" - the ⬜is blank - the problem is fixed - is that correct? 
2. IF (you) add the dcinside URL to Network Settings, Encrypted connections Scan, Configure trusted addresses (as @harlan4096 suggested), does that help? 

Please post back?

Thank you?
Flood?+?

Edited January 16 by Flood and Flood's wife
removed white space

[KIMSIA]

  On 1/16/2025 at 4:45 PM, Flood and Flood's wife said:

Hello @KIMSIA,

Thank you for posting back! No apology necessary, you're doing just fine!

1. OK, so IF " Scan Encrypted connections" is *unchecked" - the ⬜is blank - the problem is fixed - is that correct? 
2. IF (you) add the dcinside URL to Network Settings, Encrypted connections Scan, Configure trusted addresses (as @harlan4096 suggested), does that help? 

 

Please post back?

Thank you?
Flood?+?

Expand  

Yes it works thx!!!

[Flood and Flood's wife]

  On 1/16/2025 at 4:49 PM, KIMSIA said:

Yes it works thx!!!

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Brilliant, well done @KIMSIA?