Can't access my Live Outlook email account, Me.Kis.V2.SCr.Kaspersky-Labs.com

[lileva]

Back on April 17 when I went to access my Outlook email account I noticed that it was taking longer then usual to log in...So I did all the common sense actions to see if it was the internet. Once I did all that I could do without making it worse I realized I could go not further. So….what I have noticed is that every time I try to log into my Outlook email, @ the bottom left side of my screen I see this msg….”Waiting for Me.Kis.V2.SCr.Kaspersky-Labs.com….Does anyone know what this means & can anyone help me troubleshoot this problem so I can get into my Outlook email. I’m expecting some important emails & its imperative that I get in to read them as soon as possible! #INEEDHELP #IMATMYWITSEND! Thank You!

[Flood and Flood's wife]

Hello @lileva,

Welcome!

• Is the issue happening in Edge Chromium browser? 
• If “yes”, Kaspersky are aware pf the problem & are suggesting a workaround 
• Do cache clearing via shift+F5 or clean the cache completely in Edge Chromium. 

Thank you🙏

Flood🐳

References:

me.kis.v2.scr.kaspersky-labs.com

Gmail Won't Open due to me.kis.v2.scr.kaspersky-labs.com

I can’t access some sites. The websites keeps trying to load me.kis.v2.scr.kaspersky-labs.com

QUESTION Gmail is blocked by Security Cloud

[Schulte]

Hi @lileva, Welcome.

Are you using Chromium Edge?
Then please open Edge and go to 'settings >reset settings' and 'Restore settings to their default values'.
Close Edge and retry...

[aminech]

Are you using Google public DNS ? if yes then use your ISP default dns.

I had same issue