cannot garuntee authenticity of the domain to which encrypted connection is established [Closed]

[Potzki]

Hi A.., I am getting a warning dialog box saying "cannot guarantee authenticity of the domain to which encrypted connection is established" through Microsoft outlook when it is trying to connect to pick up mail from a live.com.au account. I know this site is safe so want to add it to a whitelist or somehow allow Kaspersky to ignore the problem. Can anyone help me with this?

[battybatmam4unme]

Hi Potzki You can add whitelist the site by adding it to the exclusions of the encrypted connection scanning of kaspersky. To do so:

1. Open Kaspersky > Settings > Additional
2. Go to Network
3. Scroll down and look for Manage Exclusions
4. Click on "Add" then enter: www.live.com.au
5. Click on "Add" again to save the settings.

Once done, re-launch your Outlook and check if the issue is still there. Let us know of the result. Regards,

[kmscom]

Configure Exceptions in the Check secure connections section of the Network settings window https://help.kaspersky.com/KIS/2020/en-US/68219.htm add live.com.au to the Manage exclusions list

[Potzki]

Thanks for the advice. I have made the changes and everything seems to be working fine. I really appreciate the help!