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Cannot delete Kaspersky licenses


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Gabriel Boettcher
Posted (edited)

I'm looking for a way to delete old expired licenses from the computers of some of our clients. These devices are no longer in use, and the standard tasks to remove the keys aren't effective because protection is disabled on these devices. When I delete the devices from the unassigned devices section, the license disappears temporarily, but it reappears in the Security Center after the next polling. How can I permanently remove these old and expired licenses from the Security Center?

 

Edited by DonKid
Removed license info
Posted

I removed your print because of the license

Please do not put the license codes on the forum

Was this license activated locally on computers?

Right click on license properties and check which computers is installed this license

Can you remove the license manually?

Are these computers registered with AD?

Is KSC doing polling in AD?

Gabriel Boettcher
Posted

1. I don't have this information since this license was added before i stareted working here

2. Cannot install it manually

3. No, polling is not being done by AD

Posted

Do you have access to these computers ?

If yes, you can try to delete the license following this article

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