Cannot connect to Pulse Secure VPN

[LouisLewis]

Hello everyone,

My client uses the Pulse Connect Secure software to establish a VPN connection, but they're getting an "endpoint is not compliant" message.

Is this a compatibility error?

And is there any way to solve it? Please let me know

The endpoint installed on the computer is Kaspersky Endpoint Security 11

Thank you

 

[ElvinE5]

Good day

First, determine which of the components can affect the operation of this one.

I suppose that the work may be hindered by the protection component of the firewall.

after you determine which component interferes with the work (if, of course, the matter is in the KES settings), you can configure the appropriate exceptions for this application.

[LouisLewis]

On 11/21/2022 at 6:13 PM, ElvinE5 said:

Good day

First, determine which of the components can affect the operation of this one.

I suppose that the work may be hindered by the protection component of the firewall.

after you determine which component interferes with the work (if, of course, the matter is in the KES settings), you can configure the appropriate exceptions for this application.

What I found was that KES was somehow blocking the PSC VPN.

I've tried turning off the firewall, but nothing seems to change.

But I haven't tried setting exceptions for the application yet, hope it will work. Thanks for the advice