Jump to content

"Cannot be installed in a folder that contains other data"


Recommended Posts

Gabriel Boettcher
Posted

"Remote installation completed with an error on this device: Fatal installation error. (The selected folder or drive already contains files. The application cannot be installed in a folder that contains other data, because this data may become unavailable after Self-Defense is activated.)"

I'm receiving this error while trying to install Kaspersky remotely. Since I use several virtual servers inside the primary server, the KLSHARE folder has a lot o packages, but this hasn't been a problem so far, I can usually do the remote installation without any problems. What could be causing this?

Diego Moraes
Posted

Hello, this error message refers to the computer where you are installing KES.
This occurs because Kaspersky is trying to install KES, but there are already files in the default installation folder C:\Program Files (x86)\Kaspersky Lab\


Check if the folder has already been created for the same version you are trying to install.
To remove the problematic installation, use KAV Remover https://support.kaspersky.com/us/common/uninstall/1464

 

kes.jpg

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...