Cannot access emails [Code]

[Lesterz]

I get the following message when trying to open my email inbox. "Server error! (request forbidden by antivirus)" Can anyone help me solve this problem of access. Thanks Lesterz

[Berny]

Welcome, Can you please provide : 1) Kaspersky version details 2) Screenshot from the error message

[Lesterz]

I am using Kaspersky Total Security

[Berny]

Can you please provide the error message from KTS. Also , can you receive e-mails when you temporally disable KTS ?

[Lesterz]

I tried disabling KTS by going to Settings > Protection > Turned OFF System Watcher > restarted PC but still cannot access emails. KTS message as follows. 30.03.2019 13.00.47;Dangerous URL blocked;https://webmail.commander.net.au/?_task=mail&_action=list&_refresh=1&_mbox=INBOX&_remote=1&_unlock=loading1553914846763&_=1553914845045;https://webmail.commander.net.au/?_task=mail&_action=list&_refresh=1&_mbox=INBOX&_remote=1&_unlock=loading1553914846763&_=1553914845045;Heuristic Analysis;Google Chrome;03/30/2019 13:00:47

[Berny]

Please contact the Technical Support https://center.kaspersky.com

[josephkarl]

The same problem is also happening with me as my outlook account has been blocked and it has been affected by the virus threats and it is giving me outlook 0x8004010f while accessing the emails.