Can I move my license to a new pc, even if I am not in USA? [Closed]

[9191Mx]

Hi everyone,

I installed my Anti-virus Kaspersky in USA on my old pc. Recently though I had to move to Europe and unfortunately it happened that my old pc had a problem that was too expensive to repair, so I decided to buy a new pc.

Therefore I wonder if now I can move my license to the new computer without problems, even if I am in Europe.

Thank you in advance for your help.

[Berny]

Welcome. Please try it , this  should be no problem, If it doesn’t work please contact K-Lab Technical Support.

[9191Mx]

OK, I will. Thank you Berny.

[9191Mx]

I installed Kaspersky Anti-Virus on my new pc. 

But now I have to deactivate the license on the old pc and I could not figure out how to do it.

What should I do?

[Berny]

Please uninstall KAV from your old PC and don’t save the license information during the uninstall procedure.

[9191Mx]

I did it. But now that I tried to activate the license on my new pc, it did not let me do it.

The error message says “Activation code is invalid for this region”, which is what I was worried about.

I will contact the support service and hope they can help me with this.

[Berny]

Please see this article : https://support.kaspersky.com/common/error/activation/10990

FYI, licences purchased on the Kaspersky Global Store are not limited by regional use

[9191Mx]

Thank you, I have already contacted a support.

Now I will keep my fingers crossed.