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I bought two keys for premium (5 device, 1 year). Can I use both keys at once to get 5 device 2 years? Thank you

Flood and Flood's wife
Posted (edited)
3 hours ago, The_Plazm said:

I bought two keys for premium (5 device, 1 year). Can I use both keys at once to get 5 device 2 years? Thank you

Hello @The_Plazm

Welcome!

  1. IF the Premium (5 device, 1 year) subscriptions were purchased from a Kaspersky website, there's no activation code, they're replaced with License keys that *activate* when the payment is processed - normally the same day (you) purchase the subscription, that being the case - there will be two one year (365days) 5 device subscriptions running - active at the same time - not a 5 device subscription for 750 days - to fix this (you) need to contact Kaspersky Customer Service - follow the guide at the end of our reply
  2. IF the subscriptions were purchased from a 3rd pty merchant OR from a physical store - for example: Amazon Kaspersky, there is an Activation code, those codes can be manually added, so the subscriber can chose when to activate the subscription.
  • To log a request with Kaspersky Customer Service, go to:  https://support.kaspersky.com/b2c#contacts - select either Email or Chat, then fill in the template as shown; include a *detailed history*
  • *Also* -> IF using Chat - *before* ending the chat -> ask the operator to email (you) a copy of the chat transcript - otherwise (you'll) have no record of the chat*    image.thumb.png.14fd26c103eca1ae8ba0dbd1a4b74e66.png

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
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