Buying a new subscription instead of renewing

[CodenameJelly]

I used to get my licenses from Amazon, prices have tripled from last year and renew is pretty much what it would cost on amazon but I see this on the kaspersky website, am I correct in assuming its for anybody for getting a new subscription?

Also, how do I get rid of old subscriptions on my account?

[Flood and Flood's wife]

5 hours ago, CodenameJelly said:

I used to get my licenses from Amazon, prices have tripled from last year and renew is pretty much what it would cost on amazon but (1) I see this on the Kaspersky website, am I correct in assuming its for anybody for getting a new subscription?

(2) Also, how do I get rid of old subscriptions on my account?

 

Hello @CodenameJelly, 

Welcome back! 

1. Any subscriber purchasing a *new* subscription, read: Introductory price for the first year of your subscription. It will renew automatically at £xx.xx per year. Cancel your subscription at any time. For more details on this subscription, read: How your subscription works. & read: VPN Statement -> IF (you've) previously used K+ & Premium VPN - you'll be aware of the constraints ->                                                 *BTW - a URL - as well as an image - would be most appreciated - then members of the Community who reply to you are absolutely confident they're on the same page as you....       
2. Log a request with Kaspersky Customer Service https://support.kaspersky.com/b2c#contacts, they will assist. IF the old subscriptions are originally purchased via AMAZON - support may require additional information. 

Thank you🙏
Flood🐳+🐋

Edited yesterday at 06:44 AM by Flood and Flood's wife
IF the old subscriptions are originally purchased via AMAZON - support may require additional information. 

[Stevex]

Im in the same boat, getting activation codes via Amazon for years and this year the cost has nearly quadrupled.

I Googled for activation codes and this came up, which appears to be a legitimate Kaspersky offer.

Can this be used for renewal activation or not? If it's purely for an initial subscription, why are Kaspersky discriminating against loyal renewal customers?

Edited yesterday at 11:51 AM by Stevex

[Flood and Flood's wife]

12 hours ago, Stevex said:

Im in the same boat, getting activation codes via Amazon for years and this year the cost has nearly quadrupled.

1. I Googled for activation codes and this came up, which appears to be a legitimate Kaspersky offer.
2. Can this be used for renewal activation or not?
3. If it's purely for an initial subscription, why are Kaspersky discriminating against loyal renewal customers?

 

Hello @Stevex, 

Welcome back! 

1. The page we think (you've) found is dated 2024, post the URL for the page please?  And - on the page we think (you've) found there's two prices for Kaspersky Standard: £15.30 & £ 11 .40 -> when we select the Kaspersky Standard we think (you've) shown in the image it populates the shopping cart with Kaspersky Premium. || This is the UK site for Kaspersky Standard: https://www.kaspersky.co.uk/standard - see image
   Spoiler

   

    

2. No, when you subscribe, you pay the introductory price for the first term. The introductory price is stated on the offer page, in your shopping cart, and in your email receipt, along with other offer details, read: How your subscription works. 
3. The Forum is littered with topics asking the same question, (IOO) Kaspersky has never rewarded Subscriber 'loyalty' with competitively priced 'renewal' subscriptions - we always recommend purchasing new if the price is right.
4. *Caution* -> IF (you're) used to purchasing from Amazon -> with Kaspersky's new range, Standard, Plus & Premium - IF the subscription is purchased from a Kaspersky website - the subscription *normally automatically activates* when a successful payment is processed, not when the software is installed. 
5. *Caution* -> IF (you're) used to purchasing from Amazon -> with Kaspersky's new range, Standard, Plus & Premium - IF the subscription is purchased from a Kaspersky website - there is no Activation code - there's a License Key - the License Key is sent direct to (your) MyKaspersky account that matches the email address in (your) shopping-cart-transaction. 
6. The installed application *must* be signed into (your) MyKaspersky account so the License Key & app synchronise.  

Thank you🙏
Flood🐳+🐋

Edited 12 hours ago by Flood and Flood's wife
-> IF (you're) used to purchasing from Amazon ->

[Stevex]

This is the url for that offer I posted, at the very bottom of the page I see it's dated 2024, so an old offer I guess.

✅ Kaspersky Standard Antivirus | Kaspersky

When I went into My Kaspersky and went to renewal, I got an offer window with 30% off, which takes the price down to £26.60 from £37.99. I guess this will be the best offer available.

Edited 4 hours ago by Stevex

[Flood and Flood's wife]

1 hour ago, Stevex said:

This is the url for that offer I posted, at the very bottom of the page I see it's dated 2024, so an old offer I guess.

✅ Kaspersky Standard Antivirus | Kaspersky

When I went into My Kaspersky and went to renewal, I got an offer window with 30% off, which takes the price down to £26.60 from £37.99.

A. I guess this will be the best offer available.

Hello @Stevex, 

You're most welcome!

Thank you for the link. 

• Regarding the *best offer available*, have (you) checked the Subscription prices on: https://www.kaspersky.co.uk/home-security? 
• How many devices & years is the subscription (you're) planning to buy?

We don't think it's an *old* offer, but it's poorly constructed, the issues we have:

1. The date. 
2. Kaspersky Premium showing primer año instead of first year. 
3. B2C License Agreement goes to CONTRATO DE LICENCIA DE USUARIO FINAL (EULA) - for a UK site.                                                           

• -> all seems a bit suss - but getting Kaspersky Premium 1/1 for £ 15.30 - is a good deal -> IF the offer is authentic:                                                                          
• IF we were making a decision on this - we'd check with Kaspersky Customer Service https://support.kaspersky.com/b2c#contacts - fill in the template as shown:

Thank you🙏
Flood🐳+🐋

Edited 2 hours ago by Flood and Flood's wife
B2C License Agreement link