Blue screen with Kaspersky

[Alexandre Oliveira]

Hello, i've been having blue screens every couple of days and when I look at it it says it's a Kaspersky virtual driver that is causing, I want to know what can I do in order to solve it:

The following is a link to the minidump that windows created:

https://1drv.ms/u/s!AhKOpDu932lT4GrngD34IdMH0MPY?e=kQcNOx

[Berny]

@Alexandre Oliveira Welcome.

For BSOD’s caused by Kaspersky please contact Kaspersky Technical Support:

https://support.kaspersky.com/b2c/

[murat5038]

Also, check for windows updates (including build).

I saw a suspicious file that may be harmful. Search your system for a file with this name.

https://www.virustotal.com/gui/file/bccc515b1522d5fd713e5995d1fc18048fdc2241515e9150455f4b7ec2890e72/detection

In this way, open cmd and type this command, wait for it to finish, restart the system when it's done. Command: sfc /scannow

https://support.kaspersky.com/common/windows/14637#block0

Check your disk health with HDsentinel software.