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Posted (edited)

Good evening,

For a few days now I've been unable to surf the Internet because my kaspersky plus application is blocking my Internet connection.
My PC is connected to Wifi, but I can't open a website. My Dropbox application can't connect either.
I've uninstalled/reinstalled the application but nothing changes, even if I disable the antivirus. The only way to get back to normal internet traffic is to close kaspersky.

Can you help me?

Jérôme
Windows 11: build 27758.1000
Kaspersky plus v21.19.7.527(b)

Use Chrome or Edge : same

 

Edited by JeRom
Flood and Flood's wife
Posted (edited)
  On 12/13/2024 at 9:25 PM, JeRom said:

Windows 11: build 27758.1000
Kaspersky plus v21.19.7.527(b)

Use Chrome or Edge : same

For a few days now I've been unable to surf the Internet because my Kaspersky plus application is blocking my Internet connection.
My PC is connected to Wifi, but I can't open a website. My Dropbox application can't connect either.
I've uninstalled/reinstalled the application but nothing changes, even if I disable the antivirus. The only way to get back to normal internet traffic is to close Kaspersky.

  1. Can you help me?

Jérôme

 

Expand  

Hello @JeRom, 

Welcome!

Kaspersky *only* supports commercially released OS, READ:  Kaspersky for Windows, Hardware and software requirements, Operating system requirements

Kaspersky does not support any OS that is Insider Preview, Beta & OR in development; Kaspersky *only* supports final and officially released operating systems & that's an *industry standard*.

  1. Please use a supported OS. 

Thank you?
Flood?+?

Edited by Flood and Flood's wife
pn

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